Examining Zappos's 'No Job Postings' Recruiting Approach

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June 2014

Dear Readers,

Being a successful executive today means mastering the gray areas as much as the black and white. What often distinguishes top leaders is how well they deal with ambiguity, or those situations where there are no clear-cut answers to problems.

In a compelling article this month, one of our contributing authors explores how to cope with leadership challenges like paradoxes, those combinations of ideas or actions that, because of their opposing nature, can't be solved...they can only be lived through. As an executive quoted in the story says, “Good leaders must learn to endure chaos. Sometimes the right answer doesn’t appear for awhile.”

P.S. You'll want to mark your calendars for our next Webinar Wednesdays event, set for Wed. July 16 at 2 pm ET/11 am PT and featuring presentations guru Rick Altman. Rick's topic is "Surviving Handout Hell." For more information or to register for the webinar, click here. Also, for those who weren't able to attend Mike Parkinson's excellent webinar last month, "Before and After: How to Make Amazing Slides...Fast," the webinar recording is available here.

     Dave Zielinski, Editor

6 Ways Leaders Can Thrive in Ambiguity

By David Dotlich

As leaders, we are constantly faced with complex and confounding challenges that seem to defy solutions. Relatively straightforward problems with customers, technology or products are often solved at the supervisor or manager level. But the really sticky challenges have a way of remaining unresolved.
Read More »

Top Tips for Writing Better E-Learning Scripts

By Cammy Bean

It was a dark and stormy night. In a dark alley a subject matter expert handed his 83-slide deck to an instructional designer. The mission? To turn that deck filled with bullet point after bullet point of previous content into a meaningful and engaging e-learning experience.
Read More »

Data Dilemma: What to Do When BYOD Workers Say ‘Bye’

By Sarah Fister Gale

Most bring-your-own-device policies focus on how employees can use their phones or tablets on the job — and rightfully so. Employees will inevitably use personal devices to perform company tasks. But what happens when an employee quits or gets fired?
Read More »

The Global Leadership Competencies We Aren’t Teaching

By Donna Parrey

The globally connected business environment demands that leaders lead across time zones, think creatively, communicate effectively and embrace technology. It is vital that learning organizations offer the right curriculum to address these essential competencies.
Read More »

Brain Science: How Long Can Learners Pay Attention?

By Art Kohn

I have the pleasure of working with a lot of instructional designers and some of the most common questions that come up involve the capability of the human brain. They want to know how much people can learn, and for how long people can pay attention.
Read More »

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