Creating a Credible Employee Engagement Survey

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September 2014

Dear Readers,

This issue marks the introduction of a subtle-but-important change to the name of our newsletter, from the previous WorkplaceXpert to the new WorkforceXpert. We're making the change to better reflect the editorial focus of the newsletter on initiatives that improve the quality and performance of the workforce, rather than on the place or surroundings in which people work. 

The new WorkforceXpert will continue to bring you the industry's best case studies, lessons learned, insights and research, but with an even stronger focus on the people side of the equation. You'll read even more each month from peers and industry experts about top recruiting strategies, best practices in mobile learning, trends in leadership development or performance management, new HR analytics software and much more.

We look forward to taking the next step in meeting your information needs and saving you precious time with the industry's leading one-stop reading resource.

P.S. If you haven't yet registered, there is still time to attend our webinar next week, Wednesday Sept 24, on using multimedia more effectively in your online and PowerPoint presentations. Delivered by presentation guru Ken Molay, the webinar will walk you through how to add live video, prerecorded content, audio clips, web interactions, quizzes and more to your online training sessions or presentations. For more information or to register, click here.

     Dave Zielinski, Editor

Adapting E-Learning to Mobile: Learning from 'Wonderful Mistakes'

By Paul Clothier

Robin Williams once said about his acting career, “There is still a lot to learn and there is always great stuff out there. Even mistakes can be wonderful.” Our adventures into designing mobile learning are fraught with mistakes, particularly when we try to squeeze our eLearning modules onto a smartphone.
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What is the Value of Employee Engagement?

By Max Mihelich

Employee engagement is one of the most popular catchphrases in human resources. Many companies strive for high levels of so-called engagement — the level of discretionary effort exhibited by employees — only to rarely achieve the desired results.
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Perks at Work: The Little Things Have Big Impact

By Michelle Rafter

Employees at Camden Property Trust get lots of perks, including discounted rent on apartments owned by the real estate company and furnished vacation suites at its properties in popular U.S. vacation destinations for a mere $20 a night.
Read More »

Just-in-Time Training Technology: Real-World Uses

By Margery Weinstein

Most of us have the technology capability in our living rooms to watch a whole season’s worth of TV shows in one day and to watch other shows whenever we like via on-demand channels. When you couple those conveniences with how second nature it has become to Google any question, you can see the appeal of just-in-time technology in training.
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HR Challenged in the Era of Big Data

By Edward Reilly

With the rise of big data and HR analytics, the demand for analytical skills in the workforce has increased substantially. According to a 2013 global study, 58 percent of business leaders say analytics is a vital part of their organization today, and 82 percent of business leaders say they expect analytics to be a big part of their organization in five years.
Read More »

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