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September 2015

Dear Readers,

A recent article in the New York Times about Amazon's work culture and legendary boss, Jeff Bezos, received plenty of buzz. According to the piece, the  company pushes white-collar workers ever-harder these days to achieve its business goals. This month Aubrey Daniels weighs in on the consequences of such a strategy.

Bezos sent a letter to employees, Daniels says, asking them to either tell HR or email him directly about managers who were behaving like the story related. Bezos suggested "zero tolerance" for any such lack of empathy.

As with most companies, Daniels says, problems at Amazon are found primarily in their HR systems and management behaviors. The allure of a culture driven by negative reinforcement is that it can in many cases produce results, and people do survive. But in the long run, as Maya Angelou said, I've learned that people will forget what you said, they  will forget what you did, but they will never forget how you made them feel.

     Dave Zielinski, Editor

Microlearning: Less About Time, More About Focus

By Shina Neo

How can you learn anything in 60 seconds? This is the most commonly asked question about microlearning and its training value in the workforce today. In a broad sense, microlearning is successful in many of the same ways traditional learning has proven effective.

Amazon:  The Greatest Place You Hate to Work

By Aubrey Daniels

The New York Times piece, Inside Amazon: Wrestling Big Ideas in a Bruising Workplace, has created quite a stir among news outlets, current and former employees. Amazons CEO, Jeff Bezos, and former White House Secretary Jay Carney quickly defended the company, saying that Amazon is nothing like what the article presents.
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Outcomes-Based Wellness Programs See Little Growth

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Despite the buzzworthy label, the use of outcomes-based wellness plans is no growing as fast as some may have predicted. Hindered by more pressing matters and dogged by questions about what happens with the data collected, HR directors report waning enthusiasm.
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What Happens When Technical Learning Goes Mobile?

By Shailesh Joshi

Fast-paced organizational growth and competitive environments demand employees to be more productive and better informed to serve customers. To achieve these objectives, the population of mobile workforce is steadily growing in all organizational departments.
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Companies Spending More on HR Tech

By Elyse Samuels

HR practitioners are opening up their wallets for new technology. But they are also heavily scrutinizing the new technologies being offered. A little more than half of HR practitioners say their companies spending on HR technology has grown this year compared with prior year.
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